Now Hiring: Are you a driven and motivated 1st Line IT Support Engineer?

Managed Services

Our specialist security consultants not just evaluate your technologies, people, and processes for “detect and respond” capabilities , but also assess your security policies and infrastructure by running attack simulations with a wide range of penetration tests to provide a secure foundation for growth.

And we treat your data as a primary asset! thus we leverage the latest backup & recovery techniques to ensure a robust backup & recovery strategy. Furthermore, we enable companies to provide uninterrupted services and continue with their business-critical functions in case of any disastrous events or disruptions.

Pacific blue also takes responsibility of your operations & maintenance support for deployed products and applications, ensuring timely upgrades, patches, incident resolution, field support, and more. delivering an Impeccable customer experience.

Managed IT

(a) Service Teams to handle your Chat, Email, Phone or portal

(b) Extended L1 & L2 Rapid Response Teams for your product or your service offering

(c) Customer service teams to handle your inbound load of customer queries

(d) Dedicated Support Available 18/7/365

(a) n-site, virtual and hybrid backups available

(b) Email backup and recovery solutions

(c) Disaster recovery planning

(d) HIPAA compliant backups

(a) Hosted and On-Prem Email with Microsoft Exchange

(b) Document Management with Microsoft 365

(c) On-Premises, Cloud and Hybrid options available.

(a) Hyper-connectivity via Centralized communications and collaboration in a single environment, making it easier to communicate

(b) RBA to access data, and share information

(c) Various modes of real-time and historical communications, such as voice, video and data services, and software applications,

(a) Employee Cyber Security & PII (Personally Identifiable Information) Training

(b) Network Security Tools

(c) Mobile Device Management

(d) Dark Web Monitoring

(e) Antivirus & Spam Filters

(f) Dual and Multi-Factor Authentication

(a) Monthly server updates for important patches

(b) Weekly updates and patches for PCs and staff workstations

(c) MDM tools to push protocols and updates across your environment

(a) Technology Consulting

(b) Investigate new programs, technologies and processes for your business

(c) Annual Technology Roadmaps

(d) Access to vendor partners

Co-Managed Services

Turn key projects
Service Desk / Workstation/Server Support
Microsoft 365 Implementation & Support
Network Monitoring
Cloud Migration / Data Backups & Disaster Recovery
Network Infrastructure
VoIP Phone Solutions
Technology Integration / Device Setup & Management
Cybersecurity Tools / Employee Cyber-Training
Staff Augmentation
a. Discovery
Discussions
Joint Planning
Case Studies
CVs Matching Desired Skills
Industry Thought Leadership
References
b. Contracts
MSA
SOW
Redlines
c. Screening
Job Description
Initial Screening
Code Tests
English Proficiency
Panel Interviews
Video Responses
d. Resource sign off
Additional Code Tests
Technical / Culture Questionnaire
Interviews
Cultural Fit
e. Onboarding
Negotiate Final Offer
Employment Paperwork
2-Week Notice
Onboarding As Infinity Employee
f. Communication
Account Management
Resource Checkpoint
Performance Reviews
Coaching
g. Support
Engineer Check-Ins
Coaching
Certifications

Assess your business potentials and find opportunities for bigger success

Professional IT Services

Dedicated Project Manager
Highly efficient team of Project Managers to be interviewed from, to manage your project Schedules, Communications, and Coordination to keep process organised and deliver on time.
IT experience
(Multi-Technology Expertise)
Our team has 50+ years of collective experience, working with IT Networks, Building Security Solutions, Telecom, and Websites.
IT engineers
(Engineers & Experts At Your Service)
Our tech gurus will see you through a multiple Technical Roadmaps using new technologies and based on multiple exchange of thoughts to understand your goals.
Scalable IT services
(Reactive & Responsive IT Support)
We have exceptional support teams ready to be deployed and provide end to end handholding experience throughout the project. Assessment & Implementation Services. Migration & Integration Services

Managed Security Services

Managed Endpoint Protection
Desktops
Laptops
Smartphones.
Tablets
Servers
Workstations
Internet-of-things (IoT) devices
Next Generation Firewalls
Identity Access Management
Email Hosting and Security
Disaster Recovery & Business Continuity

Managed Cloud Security -

Cloud security assessment and architecture
Security Awareness Training
Next Generation Firewalls
Vulnerability Scanning & Management

Obtaining further information by make a contact with our experienced IT staffs.

We’re available for 8 hours a day!
Contact to require a detailed analysis and assessment of your plan.
Reach out now!

720-370-2219